Our Clients Speak (January 2022) - Expedient Technology Solutions

Expedient Technology Solutions Stress Free IT® client survey responses for January 2022.  We are thankful for our clients’ trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services.

• We are up and running and happy that I could pick the laptop up at your office so we didn’t run into any delays.
• Thanks for getting me back to my Google account quickly and efficiently! I appreciate the help. 🙂
• Eli was very helpful and resolved my problem quickly.
• He helped me easily solve my problem. Would happily recommend.
• All good
• EXCELLENT AND QUICK SERVICE ON MY FIRST DAY. THANK YOU!
• Thank you as always for the help.
• Great job. Fast and knowledgeable
• Thanks to Roger and anyone else who helped get this done.
• Thanks Joe!!!!
• Appreciated Andrew’s approach and calling me back when he said he would
• Roger solved the problem quickly and efficiently. Good work!!
• Very helpful and quick!!
• Michael was very helpful!
• Thank you everybody for your help during this process!
• Thanks for jumping on my request first thing this morning!
• Prompt excellent service as usual.
• Thanks Jacoby
• I WAS HELPED IN MOST EXPEDIENT WAY WHICH WAS MUCH APPRECIATED
• Thanks!
• Thanks!
• Andrew is extremely thorough and has great interpersonal skills.
• Thank you for the fast service!!
• Thank you, Joe for your quick response on this!
• Thanks for Michael’s help in getting Hunter set up on his new laptop and taking this back to decommission!
• Thank you!!
• Thank you!
• Andrew went above and beyond and solved my problem very efficiently and effectively.
• Thanks guys. I appreciate it!
• Thank you for all the help!
• Thank you for always being so prompt with assistance. So appreciated.
• Thank you!!
• WOW! WOW! … thanks bunches!!
• Outstanding service as always. Thank you so much for your help 😊
• Eli did a great job of helping me with my issue and also of removing dropbox from my machine
• I was very satisfied, he knew exactly what to do, and it didn’t take him very long to do it.
• Thank you for the amazing support
• Thank you for your quick response!!
• Excellent as always! No matter who you deal with always first-class service, thanks
• Thank you – Andrew did a great job this morning removing this hidden link in a SP file
• Thank you Andrew for the help! As a new employee that was my first time having to call Expedient for IT issues and Andrew was very helpful and patient throughout the whole process.
• Very good job in helping me out
• Appreciate speedy reset on password
• He was amazing
• Very quick and helpful thank you all
• Great Job! Was well taken care of.
• I was able to get the printer running, thank you for reaching out to me though!
• My server was fixed
• Jacoby and Cole did a great job today. Thanks for accommodating my travel schedule today.
• Thank you very much! Great job
• Thanks!!
• The support guy was top notch in understanding and solving my issue. Immediately connected to my laptop and helped me in figuring it out.
• I was very satisfied with Jacoby, he helped when I called in with no issue and then let me know when I called back that the client was good. He was friendly, helpful, and pleasant to work with.
• Thanks for the quick help!!!
• Thanks again
• Amazing service!
• Thanks so much for all your support. Consistently great support
• Excellent as always, thank you!
• The team provided exceptional service to help resolve this issue.
• Thanks for the help!
• Very quick. Thank you
• Eli was very helpful in resolving the issue
• Very quick response! Thank you so much!
• Thanks for completing this so quickly!
• Michael did a great job in restoring my ability to print as an Adobe PDF from the print menu.
• Thank you so much for the quick help with this issue!!
• Tyler went above and beyond to get this resolved.
• Team did a great job!
• Eli was great in helping me solve this with a decisive move to reload Teams
• Thanks for the great support!
• Thank you, Tyler.
• Thank you so much! Always friendly, helpful and quick to respond!
• Thanks for getting back to me so quickly and solving the problem I had
• Roger – Excellent!
• Thank you!
• Jacoby is always right on target!!!! THANK YOU!
• Thank you. Response was quick.
• The service representative was cheerful, efficient and helpful!
• WOW as usual!!
• Thank you~
• Once again superb work
• Thanks for your help!
• Quick, professional, polite, knowledgeable, Thanks
• Excellent – Thank you Jordon!
• I appreciate the help to get connected to a live WebEx meeting. It took a while to go through the hoops but the help stayed with it until I got connected. Thanks A Million
• I am holding my breath that after 3 weeks of this craziness it doesn’t do something else weird. Just FYI, The USPS man came and picked up today the old hard drive that was wiped. Thanks all that helped with this!
• Thanks for the help!
• After the Microsoft query issue was resolved everything works well.
• Jacoby quick on the fix! Thank you
• We figured it out while Michael was here.
• Great Techs! Outstanding support!
• Thank you
• Wonderful customer service! Thank you for being excellent!!
• Scanning was slow but need to see if it continues
• Thanks
• Quick remote login and resolution. Much appreciated.
• Great help
• Thank you!!
• Thank you for everyone’s patience in getting this fixed.
• Really appreciate all the help from Jake! Was able to get us set up, have everything connected and was able to show me how to use everything so that I can train anyone else on the system. Awesome work and thanks again for coming out to Columbus!
• Thanks for your help! I appreciate it.
• Roger was super helpful as always!
• Appreciated the call back to let me know the client needed further assistance!
• Jordan did an excellent job getting me reconnected to my remote system!
• Thank you!
• Tnx
• Andrew worked on my computer for 2.5 hours. He was amazing. Got me back on track.
• Michael was awesome! Thank you!
• Very helpful and resolved several issues. Thank you for the help.
• Great job
• Thanks Jacoby! I appreciated time to get in touch with me to discuss at length how to work this out!
• Amazing persistence to get to the root of the issue and fix everything. Thanks Andrew!!!
• Thank you so much for your help so early in the morning
• Very helpful and quick in fixing my issue
• Appreciate the quick turnaround/fix!
• Always excellent and pleasant service!
• Thank you
• Thanks Jacoby
• The technician that assisted me with my issue was very helpful. We were able to resolve the issue very quickly.
• Very knowledgeable
• Roger was GREAT to deal with as he helped me get online. Enjoyed the customer service!
• Jordon was very helpful and persistent in solving my problem as usual
• I am glad they called immediately after I created my ticket so we could fix the issue quickly
• Michael was great and took care of my request right away
• Thank you so much for taking care of this so quickly!

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300. Or request a meeting!

Cybersecurity focused Managed Service Providers of

• Stress Free IT® Managed IT Services
• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed CyberSecurity
• Stress Free IT® Managed Cloud Services | Managed Backup Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. Our IT consultants in Dayton, Ohio will do all they can to make your IT Stress Free.