Our Clients Speak (February 2022) - Expedient Technology Solutions

Expedient Technology Solutions Stress Free IT® client survey responses for February 2022.  We are thankful for our clients’ trust and support of our commitment to reshaping their IT experience.  Our team members will do all they can to make your IT Stress Free.  Managed IT Services are only as good as the people providing those services. 

• Great support, quick response. Mike and Eli were both awesome. Thanks!
• Thank you for getting this done so quickly!
• Andrew did a great job researching this issue and exploring solutions. I appreciate the effort.
• Technician was very helpful
• My question was answered
• Jacoby identified that we had three different printers with the same basic ID and I was able to use the one I need to do my duties.
• Fast and furious. Went great. Thanks
• Jake was awesome. He went out of his way to fix several other issues while he was here.
• Always a great job guys. Thanks so much
• Thank you Jordan
• Knowledgeable and patient.
• This ticket was handled all via email and still I received excellent service.
• Thanks for your quick assistance with the upcoming weather!
• Thank you Roger!
• Thank you to Andrew and Joe for all your help!!
• Software expert was good at finding source of lock out very quickly.
• Even though it took us some time the service was great. Thanks to all that helped.
• Thanks all good!
• Always courteous and efficient
• Thanks for your help Eli!
• Thank you, Jordon and Eric!
• Roger helped me with everything that I needed.
• Joe was great.
• Thank you for the quick response!!
• Thank you, Jordon, I am stuck in Canada here working thank you for taking my call and solving the problem.
• Wowza am I impressed! I wish there was some way I could express my gratitude…
• Thank you for all of the help getting this back to me on this bad weather day.
• The folks I worked with on the help desk were great
• Andrew was awesome!
• Roger was super helpful as always
• You all are so patient and helpful. Thank you!
• Great service as usual
• Fantastic service as usual! Thanks, Eli
• Great service now I can work from home more efficiently
• Roger was professional on every level.  Thanks again for the help.
• It takes experience to “discern” what info is being requested, particularly with external systems. You have it!
• Great job thanks
• Great service and quick fix. Thank you!
• WOWEEEEE!
• ALWAYS outstanding service
• Jacoby is the best. Very professional and doesn’t give up until the problem is resolved. Thanks!
• I greatly appreciated the help!
• We worked it through and did excellent debugging and isolation to fix this quickly
• It was a long day but the problem was solved. Thanks to everyone for their help!
• Quick fix!!!
• The task was simple and easy. I like the customer service attitude. Good job!
• THANK YOU!!!!!!!!!!
• Roger was absolutely wonderful. He was patient, professional, and knowledgeable – and stuck with me till we got everything figured out.
• Great Job, Clay, Thanks
• Thank you for the help!
• Thanks for the quick follow-up.
• Thanks!
• Helped me while I was traveling!
• Very responsive and efficient.
• Jackson’s assistance was greatly appreciated!
• Thank you.
• Thank you so much. You all are great.
• Thank you Andrew.
• Quick and easy as always!
• FANTASTIC
• Several members of the team worked for over a week to solve this issue. Great work and very much appreciated.
• Thanks for removing his email.
• Issue was also that laptop lost connection with domain for some reason, but it appears after three attempts to intervene it’s corrected.
• Thank you!
• I have been having continuous problems getting into FC for a while now. Tyler was able to correct my issue so that I can access, and I can finally update some spreadsheets I needed to get into. Thank you!
• Jordan was a huge help!!
• Thank you as always. You all are always so helpful.
• Thanks for assisting with the issue so quickly!  Just in time for the FAA Audit at our SF location.  Appreciate the support!
• Awesome service as always. Thank you guys.
• Eli was such a great help. He figured out the solution needed for my issue.  Also, the other staff was very helpful as well.
• As always, appreciate your assistance.
• Great job, Michael! Thank you for your help.
• Michael always does a great job solving my issues at hand. Thanks again Mike
• Thank you Joe. Great work.
• This was so fast and thank you!!
• How great it IS to be LOVED by you. Someone needs to install seatbelts on your chairs for how fast you answer my tickets!  WOW
• Thank you for making the trip to fix my mouse. I really appreciate your efforts!!
• The tech was simply best to figure out all the issues without having me over the call. Great work and appreciate for helping me out
• Joe who helped me this morning really “Rocked”. He was EXCELLENT to work with and ever so friendly. Everyone I’ve ever worked with at your company has been a joy to be on calls with. Keep up the AWESOME work.
• Thanks for taking care of this
• Thanks for all the help
• Thanks to Jordan and Josh for patience and skill applied to my E-mail authentications.
• Thank you to all the team for your support!!
• FAST and EASY thank you for your help
• Joe was very helpful in getting the issue resolved. As always, Expedient was awesome
• The help I received was very helpful in getting me out of a bind that I had very little time to deal with. Appreciate the professionalism and expertise given to address my issue. Great Job.
• Jackson was very knowledgeable and helpful!
• Joe was great in helping me with what I was asking for an then intuitively going beyond that to help me with MFA access into several more applications I use regularly.
• Thank you Jackson for your quick response.
• I appreciate Andrew’s persistence to get my VPN working for me from my home.  It took three tries but he got it done! Thanks Andrew!
• Thank you😊
• Thank you very much!!!
• Thank you JOE … for resetting my password including working thru fixing my computer when it would not restart by rescanning and fixing behind the scene.
• Thanks Justin 😊
• Thanks Jacoby!! Who Dey!
• Andrew you are awesome! Thank you
• Quick Service
• Thanks Andrew!
• Thank you Roger.
• Thank you so much for your help and quickly.
• Thanks for all your help in getting to the bottom of this! I appreciate all the follow-up, Roger.
• As usual, Austin did a spectacular job managing this project for us, and followed-up with very detailed and helpful communication.
• Very good job. This was a tough issue and you stayed on it until fixed. Thanks.
• Very quick and helpful
• Thank you for your help!!
• Please thank Eli and let him know everything worked perfectly on my zoom meeting.
• Thank you!
• Thank you guys. Always great service.
• Thank you
• DID A GREAT JOB
• Michael was very helpful in getting the reception copier cleared of stuff spooled items
• Thank you!
• Thank you for your support!
• Jordon was very friendly, professional, and effective. Thanks, again!
• Thanks for completing this so quickly!
• Justin is awesome, patient, and terrific.
• Thank you, Jackson, for solving my access issue.
• Jackson took care of my issue immediately. Thank you!
• You guys are simply the best!!!! Mike came on time, wide eyed, friendly and professional. Thanks so much for all that you do for us 😊
• Thanks
• Thanks!
• You guys are amazing! This was done quickly and efficiently and our clients are so happy, which makes us happy!
• Jacoby – Thanks for your help this morning!
• Joe did a great job, including minimizing the inconvenience for me.
• Very quick and painless, thank you!
• Everything was done quickly!
• Thanks! Keep up the great work!
• Quick fix – thanks Jacoby!
• Thanks Jackson – I appreciate your help this morning 😊
• Thank you Mike for the quick response!
• Thank you!
• Jacoby did a great job trying different options in fixing our problem. Grateful for the effort.
• Roger was very helpful in resolving our issue. Thanks
• Great customer service, had a couple of issues this morning to fix
• Very quick response
• Excellent!
• Quick and easy
• Thanks so much!
• Helped me a lot
• Thanks so much for a quick response!

If you would like to learn more about taking the Stress out of your IT, please call us today (937)535-4300. Or request a meeting!

Cybersecurity focused Managed Service Providers of

• Stress Free IT® Managed IT Services

• Stress Free IT® Co-Managed Infrastructure Services
• Stress Free IT® Managed CyberSecurity
• Stress Free IT® Managed Cloud Services | Managed Backup Services

Expedient Technology Solutions managed IT services exist to reshape the experience businesses have with IT and their technology providers. Our IT consultants in Dayton, Ohio will do all they can to make your IT Stress Free.