October 10, 2019
Expedient Technology Solution’s Stress Free IT client survey responses for August 2019. We are thankful for our clients trust and support of our commitment to reshaping their IT experience. Managed IT Services are only as good as the people providing those services!
- Thank you for turning this around so quickly! We appreciate it!!
- Tom went the extra mile and we all appreciate this level of service as printer A was causing us many issues.
- Jacoby is awesome and very knowledgeable. He has great patience. I am pleased with his assistance.
- Justin was a great help and went over and above what I needed but made my life so much better! Justin thanks can’t believe how fast my computer is now!!!! Truly feels like the information highway now!
- Tech was very professional and helpful. Finished new computer setup quickly and efficiently. Also, addressed questions I had with a quick overview that was very helpful.
- Thank you, thank you, thank you!
- Thanks David
- Very helpful!
- Nice and efficient help. Love it!
- Always a pleasure to deal with Expedient tech help. Great people, great service.
- Awesome!
- Tom went the extra step with us to get this working. Much appreciated.
- You guys are the best!
- Always helpful!
- Jason was awesome
- Joe did a great job of handling my Microsoft Office issue. All is fixed and working well.
- Thanks
- Quick help!
- thanks for the operator error fix smile
- Thanks!
- Joe was very helpful and friendly, and solved all of my issues quickly.
- Thank you, Jacoby!
- Very good service.
- Always attentive, quick to respond and professional. Thanks for your help!
- Great job!
- Fast response & resolution
- David was extremely helpful and resolved my situation very quickly!
- thank you for dropping all and correcting my issue asap
- Always the best of customer service and once again my problem is fixed.
- It was nice that this was handled after 5:00 with no disruption to the business.
- thank you, Patrick, as always for your help.
- Super fast support – perfect. Thanks!
- Jacoby was awesome!!!
- Thanks Jacoby!
- Thank you, David!
- Thanks for your help getting this laptop set up.
- Thank you
- Thank you for your help!
- Thank you!
- Was done quickly and effectively. Thank You for stepping in when Tyler was in the middle of something else when I called. Great Teamwork!!
- Thanks Jacoby
- Tyler is very kind and patient. Always a great attitude. Thanks
- Thanks Tyler
- Thank you!
- David is quick and efficient. Thanks!
- Thank you
- Great timing on fixing everything.
- Thanks for teaching me how to set these up!!
- Always excellent results. Roger is very good at what he does.
- Thanks Joe
- Thank you!
- WOW as usual
- Thanks Tyler for so quickly & easily resolving a small issue that was a thorn in my side LOL you rock!
- Thanks for your help with this!
- Thank you for your help. The phone process seems to be challenging for all parties.
- As always, David was very prompt and helpful! He went above and beyond to address another issue unrelated to my initial request. Thank you!!
- Very fast – thank you!
- Tyler did a wonderful job finding the issue with my phone, ipad and computer. He was so helpful, pleasant, and now I can access my calendar, and e-mails from all three places. Also, he got my remote e-mail working again from my home computer. Also, very efficient! Thanks so much Tyler!!
- Always outstanding
- Not sure what caused the issue but thanks for the quick response!
- Always great
- With just one phone call David was able to resolve our licensing issue. Thanks!
- Thank you!
- Thank you so much!
- Thank you!
- thank you for the help. My suspicions were right and I appreciate you confirming it and keeping us safe.
- Tom responded to us in a timely manner. He was extremely helpful.
- This went very smoothly. Thank you!
- Thank you!
- Thank you for your prompt assistance with this request
- Thank you!
- Tyler did a great job! … Much appreciated!
- Fast service is appreciated
- Best experience I have ever had in changing from an old to a new computer.
- Thank you! This ended up involving a whole lot of people and ultimately the issue was an extra semi-colon in the distribution address. Insert eye roll emoji here. As always, we appreciate your help and patience.
- Jacoby is the best! He immediately understood the problem and quickly fixed my issue. He took the extra step and made sure the other 3 in the office were all set up correctly too so this issue doesn’t repeat itself. He is always thorough, efficient and knowledgeable. Thanks Jacoby!
- Thank you, Patrick! It is ALWAYS a pleasure to work with you!
- Very fast with fixing my software problem
- Issue resolved in a timely manner.
- Thank you Jacoby!
- great job quick fix
- Thanks!
- My issue was fixed quickly without having to reload all my emails YAY!
- It took a while to get anyone to help me on Thursday morning, but once I reached Tyler he figured out the issue and fixed it quickly.
- Awesome as usual!
- just took a long time to get this resolved. Not for lack of trying. Some days it seemed this was fixed, then the next day, it was back to the problem it had. Thank you for solving the problem!
- Thanks for the quick set up.
- this was a tough one, but he kept on trying, and eventually got it! thanks!
- You guys always respond so quickly and it’s always a good experience!
- Thanks for the quick and helpful support!
- Thanks Jacoby for the fast response and quick fix!
- Justin is a good person to work with and made sure all was good, thank you.
- Quick service
- Thank you so much! I went through every group and all of them needed cleaned up!
- Trouble corrected itself
- Thank you Jacoby! BLESSINGS!
- David got us set up and ready to go in no time!
- As always, it was quick and efficient
- Thank you, Tyler! You were a BIG help!
- Great job! Thank you so much! This helps us out greatly!
- Tyler did an awesome job attacking the outlook gremlins
If you would like to learn more about taking the Stress out of your IT, please call us today (937) 535-4300.
Managed Service Providers of
- Stress Free IT Managed IT Services
- Stress Free IT Monitoring and Management Infrastructure Services
- Stress Free IT Managed IT Cyber Security
Managed services are only as good as the team providing them.
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